1374179 - Quantifying the Benefits of Electronic Ticketing (e- Ticketing) in Highway Construction

The use of digital material delivery and electronic ticketing (e- Ticketing) has been proven to be an efficient method to increase the productivity of field inspectors and engineers. A wide range of studies have been conducted focusing on implementation standards, pilot testing, and challenges in deployment of e-Ticketing technology. However, there are a very few studies conducted to quantify the benefits of e-Ticketing technology in highway construction sector. Therefore, the objective of this study is to quantitatively evaluate the benefits of e-Ticketing technology based on available project data and generated electronic tickets for the corresponding projects. To accomplish the objective, a combination of literature review, survey, and on-site project data were analyzed to identify the budget and time saved in highway construction projects. The results showed that e-Ticketing technology could significantly reduce project cost and duration by increasing the productivity of field inspectors. The time incurred in manual ticketing process can be approximately reduced by 80%, which facilitates inspectors and administrative workers to focus on other demanding tasks. As a result of time savings and an increase in productivity levels, DOTs can also focus on other emerging technologies such as digital as-builts, intelligent compaction, and drone monitoring. The findings of the study will aid DOT decision-makers and engineers to quantitatively analyze the benefits of e-Ticketing platform thereby decreasing project cost, improving inspector safety, mitigating the shortage of inspectors, and focusing on other emerging technologies.